Shipping
Here you can find the average delivery time for all our packages:
Once an order is placed, we need 1 - 3 business days to process it. During weekdays, it typically takes one business day, but if you order on Friday evening or over the weekend, it may take a bit longer. Once your order has been processed, it will be shipped, and the delivery takes on average 8 - 12 business days.
We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or further concerns, please don’t hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at TrendPlatz is as simple as possible. First, go to the product page and add the desired product to your cart by clicking the black "Add to Cart" button.
It’s important to check if you have selected the correct variants. If everything looks good, click on the "Proceed to Checkout" button. On the information page, you will need to enter the correct address details. Make sure all the information is accurate. Once the details are filled out correctly, you can click "Proceed to Shipping."
On the "Shipping" page, you’ll have the opportunity to review the entered address details. It’s also noted that all shipping is completely free. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking "Proceed to Payment."
For payment options, you can choose from various methods. At TrendPlatz, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- Klarna (Invoice Purchase)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal Account
- EPS
- Sofort
Once you’ve selected the correct payment method, click "Complete Order," and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. If you encounter any issues with your order, you can contact us at any time.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered 100% free of charge to your home. There is no minimum order amount.
Shipping Your Order
Did you find the perfect look or accessory on our website? Then you’ll want to enjoy it as soon as possible! That’s why we make sure to process and ship your order as quickly as possible.
To ensure that we can offer fair prices for our products, we have decided to collect packages in bulk and ship them all at once as soon as we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
Please note: Like many other online stores, we are quite busy, and there may be delays due to the COVID-19 crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.
To ensure your order ships today, please contact us via email. Our service team is happy to advise you on the right solution.